Hybrid IP-PBX
An Intelligent Solution to Your Business Communication Needs
Makes Communications Easy
Panasonic digital telephones are stylish, easy to use, and efficient. Features include a large, easy-to-read 6-line backlit display that can display up to 24 characters on easy-to-view Message/Ringer Lamp, Navigator Keys for quick and easy operation, 4-step angle adjusment for greater comfort, and a USB terminal that provides simple plug-n-play connection with a PC.
Efficiency You Can Appreciate
Our versatile solutions will bring a wide range of benefits to your company. Wireless technology allows you freedom of mobility so you can initiate or respond to important calls from anywhere in your office, and the messaging solution in your office, and the messaging solution adds value to virtually all your services. Advanced call centre functions improve communication efficiency and allow you to serve customers more effectively. The Hybrid IP-PBX makes it easy to distribute calls, manage your telephone agents, and control office use of the phone system. Compatible with the CTI standard protocols, TAPI and CSTA, the Panasonic Hybrid IP-PBX can serve as the core of a powerful, high-value-added CTI system.
Cost-Cutting Perormance
Any business could benefit from a low-cost, easy-to-use, and reliable inter-office networking system. Using a VoIP gateway, the Hybrid IP-PBX converts telephone voice signals into IP packets, making it possible for you to use VoIP technology with you present telephone equipment. The Hybrid Ip-PBX also supports the QSIG* protocol, making it effective for building a company-wide voice network. And Automatic Route Selection (ARS) saves money by choosing the most inexpensive calling route. Plus, in addition to cutting costs, VoIP technology and networking give you easier access within networks.
*QSIG is an industry-standard digital networking protocol. Reliability
The Reliabilty of the Panasonic Hybrid IP-PBX system is assured by a rigorous quality control system and extensive testing before it leaves the factory. The Hybrid IP-PBX is also designed for quick, easy maintenance to keep system downtime to an absolute minimum. You can change or add modules without shutting down the system.
Large Display
Variety of Information
By providing visual feedback, the user-friendly display makes it easier to handle calls and perfom other tasks. Use the display to view a variety of information (see list below) or access the Hybrid IP-PBX system's many features. You can also make calls by following the visual prompts shown on the display.
- Log of incoming and outgoing calls (Call Log)
- Incoming caller's name and number (ISDN, Caller ID)
- System / peronsal speed dialing
- Extension lists
- Menu of system features
- Voice Mail (VM) menu
- Call duration
- Message waiting, absent messages, feature settings
- Calling extension's number and name
PC Console and PC Phone
The optional Panasonic PC Phone software integrates on individual's Microsoft Outlook database with the phone system, while PC Console allows operators to manage calls more professionally and effectively.
Ergonomic-Design, 4 Step, Tilt-Angle Adjustment
eXtra Device Port (XDP) and Digital XDP (DXDP)
Use the XDP to add an analogue phone, cordless phone, or other single-line device to your system, without the cost of an additional line. This lets you send a fax while talking to a customer. Or, by connecting a modem to the XDP, you can download data from your PC or access the Internet while talking. The DXDP allows you to increase the number of digital telephones. It lets you put functional digital phones in the hands of more of your staff to boost overall office productivity.
Multi-language Capability
The Hybrid IP-PBX accomodates up to five different LCD languages, for use in areas where more than one language is commonly spoken. The language can be set at the PBX for a specific telephone extension, to meet the needs of the person who uses that extension.
Message / Ringer Lamp (Dual Colour)
The large, easy-to-see lamp illuminates to indicate when a call comes in, so you can tell when the telephone is ringing even from a distance. The colour of the lamp indicates the status - green for an internal extension line, flashing red for an outside line, and constant red to indicate that a caller has left a message.
Revolutionary changes are occuring today in both telecommunications and information technology .Our business environments are also changing to focus more on solution-oriented applications. Panasonic business telephone systems are uniquely positioned to maximise the benefits to be afforded by such changes, with products that are always at the cutting edge and packaged in such a way as to offer customers a total solution approach.
Hybrid IP-PBX System Overview
The Hybrid IP-PBX combines PBX features with IP compatibility to create a host of advanced functions. The optional VoIP Gateway Card converts voice signals into IP packets, making it possible to leverage your company's corporate data network to connect multiple locations without the need for a separate, dedicated leased line. This function also allows you to link your company's internal phone system with personal computers and the internet.
More Freedom, Greater Clarity
Have you ever had an important customer on the phone and needed to walk away from your desk to attend a very important meeting as well? Panasonic Wireless DECT connectivity is here to help. The Panasonic Hybrid IP-PBX lets you simply continue your current conversation over a lightweight, smart-looking wireless telephone as you talk with an important customer while moving around the office. Because the system is digital, the voices came through loud and clear.
Wireless communication over an extended range is made possible by using multiple cell stations that boost the flexibility and mobility of your wireless handset. Using the Wireless XDP, you can set your wireless telephone to have the same extension number as your desk telephone, allowing you to receive calls even when you're away from your desk. You're always there, ready to receive your customers' calls, and make the most of every business opportunity that comes along.
Superior Call-Handling Efficiency
With its intelligent call-handling functions, the Panasonic Hybrid IP-PBX can serve as the core of an efficient small contact centre that provides outstanding customer service. Use the Hybrid IP-PBX to automatically distribute incoming calls as desired. You can program the Hybrid IP-PBX to direct callers to the appropriate group for efficient call handling.
You can also assign a backup exetnsion as an overflow destination for calls not answered within a specified period of time. You can designate any extension you want as the overflow destination--a company message box, for example--and you can designate different overflow destinations for when the PBX is in day, lunch, break, or night mode. Other features--such as VIP Call, which provides special handling for key customers; Automated Attendant, which answers calls automatically; and queuing, which puts the caller on hold and plays messages and music when no one is available--help ensure greater customer satisfaction and prevent missed business opportunities.
The Hybrid IP-PBX provides a variety of call distribution patterns. Effective use of the different patterns--Uniform Call Distribution (UCD), Priority Hunting, and Simultaneous Ring--can help you manage calls more efficiently.
Designated member extensions can "log in" to join their call answering group and begin handling calls, or "log out" to exit the group temporarily, such as when taking a break. An extension can also be designated for use by the supervisor, who can access information about incoming calls to each group (the number of queuing calls, the longest queuing time, etc.). Check the log-in/log-out status, and monitor the status of group members.
An affordable System that Adds Value to Your Business
The new Messaging Features offer greater flexibility. If short of staff, you can handle calls with the Automated Attendant Service. You can upgrade to Unified Messaging using CTI technology that can combine e-mail, fax and voice mail, giving you multi-media communication capabilities. You can even customise the Hybrid IP-PBX to meet the needs of different callers. By adding a Panasonic Voice Processing System, you can utilise additional features that are available only from Panasonic, such as Live Call Screening, Two-way Recording, and Two-way Transfer.
Higher Productivity, Greater Customer Satisfaction
Desktop PC Integration Improves Call Handling and Provides Added Functionality. A built-in USB port makes it easy to connect a Panasonic digital telephone to a personal computer. Using the Panasonic PC Phone software, you can integrate your phone system with a database, giving you a powerful Customer Relationship Management (CRM) support tool. Selective or automatic Call Recording, Intelligent TAM, as well as Microsoft Outlook integration are just a few of the exceptional features that can provide enhanced added functionality to telephony power-users in your company. Productivity is further improved by the PC Console software, which gives operator attendants the ability to answer and transfer calls and perform other routine call-handling duties by simple, visual drag-and-drop operations using a standard PC mouse or other similar pointing device.
Keeping Telephone Costs Down
Access to VoIP Technology and Networking
The Hybrid IP-PBX can serve as the core of an inexpensive, easy-to-use interoffice networking system. Networking facilities--such as E&M leased lines, QSIG, and Voice over Internet Protocol (VoIP)--can help reduce costs while providing reliable networking both within the company and outside.
VoIP digitally compresses voice data and converts it into IP packets, sens the packets over your network, and converts the data back into voice at the destination. This means that spending more time on the phone does not translate into higher costs. And VoIP allows simultaneous voice and data transmission.
The KX-TDA Hybrid IP-PBX system also supports QSIG protocol, allowing you to interconnect multiple PBX locations to build a large, effectively seamless virtual telephone system, as well as giving you access to more advanced communication functions. As an example, for customers with a legacy PBX in the corporate office, QSIG can be used to implement Panasonic Hybrid IP-PBXs in all the branch offices. Using the network nu]ing plan, you can assign a telephone number to each extension in a branch or head office, reducing communication costs.
Centralise Your Distributed Offices with the Ease of IP
Now you can connect branch offices and off-site staff to a single Hybrid IP-PBX in your main office with the ease of Internet Protocol (IP). Only one central Hybrid IP-PBX is neede, which means you can administer and manage telephone communications between all your offices simply and efficiently. And save on expensive telephone wiring--your IP telephones connect to yout existing local area network standard (LAN) cables.
Advantages of IP Telephony
Low-Cost
There's no need for an off-site PBX or traditional telephone wiring.
Transparent integration
You can administer and operate your IP telephones just like your other extension telephones.
Flexible
IP technology allows you to send data and voice over the same lines.
IP Telephones: Versatile and Efficient
Panasonic IP telephones provide access to a wide-range of advanced applications, while maintaning your familiarity with the popular KX-T7600 series telephones.
Dual-Ethernet Ports
With 2 Ethernet ports built in, there is no need to sacrifice an existing hub or router connection for each IP-PT. Simply connect each IP-PT to an existing LAN cable, then connect each extension user's PC to the corresponding IP-PT. No PC software settings are necessary, and no additional hubs or routers are needed!
Effortless LAN Integration
After installing an optional 16-channel IP extension card in the Hybrid IP-PBX, the PBX can be integrated with your existing LAN by simply connecting to your existing router or switching hub.
Programmable Keys with Red / Green LED
Extension users can customise their telephones to provide quick access to outside lines, other extensions, or commonly used features. For increased administration can also customise the programmable keys for multiple extension users using a PC and the KX-TDA Maintenance Console software.
Time-Saving, Easy-to_use Navigator Key
The intuitive Navigator Key helps extension users quickly select and control various features, including commonly used settings such as ringer and speaker volume. User-friendly Display
The backlit display gives visual feedback that makes it easier to handle calls and perform other tasks. Use the display to view a variety of information or to access the various features of your Hybrid IP-PBX. Message / Ringer Lamp (Dual Colour)
The Message / Ringer Lamp lights to indicate when a call comes in or when a message has been receive, so you can always tell when you have a call or message--even from a distance.
System Capacity Maximum Trunk and Extension Cards
The following number of trunk and extension cards can be installed in the Hybrid IP-PBX for expansinon. | Card Type | KX-TDA100 | KX-TDA200 | | Trunk Card* | 4 | 8 | | Extension Card | 4 | 8 | | Total | 5 | 10 |
* 1 One T1, EI, PRI30, PRI23, of IP-GW4 card counts as 2 cards. Maximum Terminal Equipment Terminal Equipment Type
| KX-TDA100*3 | KX-TDA200*3 | Without MEC
| With MEC | Without MEC | With MEC | Telephone*2 | 88 | 152 | 176 | 304 | | SLT and PT | 64 | 128 | 128 | 256 | | SLT | 64 | 64 | 128 | 128 | | PT | 64 | 128 | 128 | 256 | | IP-PT | 64 | 128 | DSS Console
| 8 | 8 | | CS | 16 | 32
| | PS | 128 | 128 | | Voice Processing System (VPS) | 2 | 2
| | Doorphone | 8 | 16
| | Door Opener | 8 | 16 | | External Sensor | 8 | 16 | | External Relay | 8 | 16 | | Add-on Key Module | 64 | 128 | 128 | 256 | | USB Module | 64 | 128 |
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